SUPARJO, Suparjo; 						DJ AMAHALA, Ainur Rahmania.
Student Satisfaction with PSA Services (at ITATS) Service Quality (servqual) and GAP (servqual) methods.
<strong>Jurnal Teknik Industri</strong>, [S.l.], v. 25, n. 2, p. 32-38, oct. 2022.
ISSN 2721-5431.
Available at: &lt;<a href="http://univ45sby.ac.id/ejournal/index.php/industri/article/view/305" target="_new">http://univ45sby.ac.id/ejournal/index.php/industri/article/view/305</a>&gt;. Date accessed: 03 oct. 2025.